A summary of what our patients are saying
During the 2018 Patient Survey patients were asked if they’d like to provide a testimonial for the website. Here is what they said:
“We would highly recommend Shropshire and Mid Wales Fertility Centre as a place for treatment. We were fully informed at all stages and all the staff were helpful and professional. A difficult time was made easier at Shropshire and Mid Wales Fertility Centre and we can only thank them for their excellent care and services”.
“The new site is lovely and relaxing. All your staff have been helpful, supportive, caring and empathetic over the years. But most of all we have valued their honesty about success rates and encouragement when we needed it. I can’t recommend the team highly enough. They supported us through highs, lows, losses and success. We will never be able to thank or repay the gift of our daughter that the team at Shrewsbury enabled us to have. Thank you all so much”.
“Fantastic clinic – we are NHS patients but would 100% pay privately for treatment here if we needed it”.
“All the staff are lovely and so supportive, they all get to know you personally. I know that if I need anything or any help I am literally a phone call away. I am a worrier and every one of them calms me and understands what we are all going through. Couldn’t ask for a better team of amazing people”.
“A wonderful service and team that the NHS should be deeply proud of! The time and care the team show really stands out and you feel like an individual surrounded by those that care”.
“Very supportive and caring staff who helped us through a difficult and stressful time”.
“The facilities at the new clinic are excellent, much improved. We have always found the staff to be knowledgeable and helpful. We have had great outcomes from this clinic”.
“All staff were caring and professional, and they made this challenge easier due to their commitment to excellent standards. The new unit at Severn Fields really made a difference as it was modern, clean and most importantly relaxing. Thank you for providing such a phenomenal service.”
“Staff at the Shropshire and Mid Wales Fertility Centre are friendly, helpful and approachable. They are extremely knowledgeable in the field of fertility. They helped us have our first son and we are forever grateful. On returning to the centre to try for a sibling we were welcomed back with open arms and treated like part of the family. We want to say a huge thank you.”